FAQ
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Frequently Asked Questions
We offer a range of sizes from XS to XL. Please refer to our Size Guide on each product page to find your best fit.
Hand wash in cold water with mild detergent. Do not bleach, tumble dry, or iron. Lay flat to dry in the shade and rinse with fresh water after swimming in chlorinated or salt water to maintain fabric quality.
Orders are dispatched within 24-48 hours after payment confirmation.
- Nairobi and major towns: 1-3 business days
- Countrywide: 2-5 business days
You will receive a tracking link via email and SMS once your order has been shipped.
Yes, we offer same-day delivery within Nairobi for orders confirmed before 12 PM, subject to rider availability.
We accept returns within 7 days of delivery for unused, unwashed swimwear with original tags and hygiene stickers intact. Final sale and clearance items are not eligible for return.
Email us at sales@miraswimwear.com with your order number and reason for return. We will guide you through the process and share the return address.
Yes, we offer size or style exchanges where stock is available. Please indicate your preferred size or style when requesting a return.
We accept payments via M-Pesa, debit/credit cards, and other secure payment methods displayed at checkout.
Currently, we ship within Kenya only. We will announce on our website and social media if international shipping becomes available.
Orders can only be changed or cancelled if they have not yet been dispatched. Please contact us immediately via email or phone for assistance.